Simple, Human WordPress Help for Small Sites & Shops

Blog, business site, or a small WooCommerce store — get clear answers and working fixes. Reply within 24 hours.

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✅ Safe changes (backups first) • ✅ Works with any host/theme • ✅ WooCommerce-friendly

"Riffaz, founder of WordPress Support Hero is a highly skilled WordPress technical support engineer who I would be happy to recommend as an addition to any team…"
Charlie Livingston Founder - aThemes

"I always liked Riffaz's approach to support. He pays a lot of attention to detail and explains in a simple way."
David Garcia Watkins Developer - OnTheGo Systems (WPML)

Plans for Small Sites & Small Stores

What you get	Starter — For Blogs	Pro — For Small Stores	VIP — For Busy Sites
New support requests / month	3	10	10
Any theme & any plugin	Yes	Yes	Yes
Fix common issues (errors, layout, links, forms)	Yes	Yes	Yes
CSS/JS tweaks (menus, buttons, spacing, colors)	Yes	Yes	Yes
WooCommerce help (checkout, emails, products)	Add-on only 1 incident per add-on (from $5)	Yes	Yes
Small PHP fixes (warnings/notices, simple edits)	No	Yes	Yes
Advanced changes (custom code/time-boxed)	No	Yes (≤3 hrs)	Yes (≤5 hrs)
Make it faster (basic speed tune-up)	No	Yes	Yes
Tool integrations (payment, forms, email, etc.)	No	Basic (1 tool/mo, ≤45m)	Advanced (multi-tool/API)
Site migration	No	Add-on ($99–$199)	1/quarter included
After you hit the monthly limit	Buy extra request or upgrade	Extra request available	Extra request available
Monthly Cost
Price	$108.00 $97.20 10% off Start Starter	Best for Small Stores $228.00 $205.20 10% off Start Pro	$588.00 $529.20 10% off Start VIP
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I need your support for	Pause/upgrade anytime. No surprise fees.

Common small-site fixes: header/menu problems • contact form not sending • broken layout after update • speed hiccups • simple checkout errors • email/receipt tweaks

Free Pre-Subscription Review

Send your site and 2–3 issues. I’ll tell you what’s wrong and which plan fits best. No fixes yet — just honest guidance.

✅ Personal review by a senior WP support engineer
✅ Clear next steps — in simple English
❌ No site changes at this stage

Get a Free Review

Avg. reply: within 24 hours (business days).

All-in-One Help

One place for fixes, advice, and tweaks.

No Hidden Costs

Simple plans. Add-ons only when you need them.

Small-Site Friendly

We optimize for your size and budget.

Start Your Plan

30-day happiness promise: if you’re not happy with the first month’s help, tell us and we’ll make it right.

FAQs

Owners of small WordPress sites and WooCommerce stores who want fast, simple help without hiring a developer each time.

One issue or task (e.g., fix a broken layout, set up a plugin, tweak checkout). Bigger tasks are split into smaller requests so you stay in control.

Yes on Pro and VIP. On Starter, WooCommerce is available as an add-on per incident if you only need help sometimes.

We reply within 24 hours on business days—usually much faster. Priority is built in for every plan.

Yes. You can cancel before your next billing cycle. You’ll keep access until the end of the paid period.

Yes. We use temporary accounts, least-privilege access, and remove credentials after work is done (or keep them securely if you prefer).

Choose a Plan

Why Small Sites Choose Us

Clear, Simple Guidance

No jargon. We explain before we change anything.

Fast Support

Reply within 24 hours on business days.

Safe Changes

Backups first. Restore points when needed.

WooCommerce Friendly

Checkout, emails, products — we fix common store issues.

Quick Tips & Guides

7 Common WordPress Problems I Fix Every Week (And How You Can Fix Them Too)

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Simple, Human WordPress Help for Small Sites & Shops

Plans for Small Sites & Small Stores