No Team Finger-Pointing

When you work with me, you get one person who takes full responsibility for your issue. Unlike typical theme or plugin support that redirects you back and forth, I handle the whole problem no matter what causes it.

If the issue is caused by a plugin or the theme, I don't send you to another support team. I figure out what's really causing the problem and fix it for you.

This means no wasted time being passed around, and faster, smoother fixes.

I keep communication honest and clear. If I can't fix something right away, I'll explain exactly what's happening and what the next steps are.