Real Experience Over a Decade

I have spent over ten years supporting WordPress themes and plugins. I worked as a support engineer for top companies like WPML, WPMU, 8theme, aThemes, CusRev, Uncode, Kallyas, and Poptin.

This background lets me understand common issues deeply and solve problems quickly. You get help from someone who knows the systems inside and out.

My hands-on experience with these popular products means I can fix bugs, customize features, and guide you through tricky setups.

When you work with me, you’re not getting a generic support agent. You’re getting an expert who has been there and done that.

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What Others Say About WordPress Support Hero

Riffaz is a highly skilled WordPress technical support engineer who I would be happy to recommend as an addition to any team. He is capable of not just troubleshooting effectively but of writing code snippets which are sometimes necessary to help customers achieve what they want. Riffaz is a reliable worker who I felt comfortable to call on when we had extra tickets that needed dealing with. He is also good at working in a team and communicating with developers about possible bugs and solutions.

Charlie Livingston

Founder and CEO

aThemes

https://athemes.com | UK

I worked with Riffaz for about a year. He was able to support us well in the marketing area and especially in the creation of websites with WordPress.

Xenia Zisterer

Marketing Manager

VITO AG

https://vito.ag https://vl.vito.ag | Germany

Riffaz was working in my team and has been a very valuable asset and addition to my marketing team at PWG. He is a professional, versatile and proficient in many different subjects, from social media management and creation to.website.and landing pages creation. It has been a pleasure to work with him and learned a lot from him.

Andrea Bertinetti

Head of Marketing

PWG Group

https://pwggroup.ae | Italy

They know WooCommerce inside and out, the support forum became so benificial to our users, they could get everything they needed, it’s great!

David Salvatori

Manager

undsgn

https://undsgn.com/ | Italy

Around the clock support for our Theme Support Forum has been a huge success, there’s so many questions to take care of, they’re so speedy and accurate!

Sorin Stefan

Manager

Hogash Studio

https://kallyas.net/ | Romania

They helped us offer 24/7 live chat support for different timezones, which resulted in receiving a 5 star rating in a very shorter period on ThemeForest

Vasyl Borz

Director

8Theme

https://xstore.8theme.com/ | United Kingdom

Riffaz is very skilled in coding websites, communicates well and is enthusiastic. Once we told each other our dreams things went rolling and we support each other on this path. He speaks English very well, responds fast and I assure you he delivers what he promises.

Lies Geven

Owner and CEO

Nomad Design Online

https://www.nomaddesignonline.nl | Netherlands

Riffaz fixed an error on my site lightning fast. If you are looking for someone who is responsive, responds on time, and has good communication skills, I highly recommend Riffaz.

Stefan Bucher

Creative Director

344 Design LLC

Real Experience Over a Decade

What Others Say About WordPress Support Hero

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