Your privacy matters to me. This page explains how I collect, use, and protect your information through wordpresssupporthero.com (Cyber Actions (PVT) Ltd.).
When you visit or use this site, I may collect information like your name, email address and any messages you send. I only collect what is needed to provide support and services.
I use your data to handle support requests, process payments, and communicate with you about your service. I do not sell or share your personal information with third parties except where necessary for service delivery (like payment processors).
The site may use cookies to improve your experience. Cookies help with things like keeping you logged in or remembering preferences. You can disable cookies in your browser, but some features may not work properly.
If you provide login access to your site, those details are used only to fix your issues. They are deleted immediately after the problem is resolved. I do not save or store your login credentials anywhere.
When you create a plugin account or buy Clean Checkout Pro in licenses.wordpresssupporthero.com, we process your name, email address, a protected password hash, checkout phone and billing address, order and payment references, license details, and the website address and installation identifier used for activation. The portal uses session cookies to keep you signed in. We use this information to process and verify purchases, deliver the plugin, manage licenses, provide support, and prevent misuse.
PayHere processes the payment; we do not store your full card details. Our hosting and email providers process information needed to operate the portal and deliver messages. We retain purchase and license records as needed to provide the product, handle disputes, and meet accounting or legal obligations. Contact us to request access, correction, or deletion of your information; some transaction records may need to be retained.
I protect your information with reasonable security measures. However, no online system is perfect. If you have concerns about security, please contact me.
You can contact us anytime to update or delete your personal information.
If I update this privacy policy, I will post the changes here with the date. Please check back occasionally.
If you have questions about this policy, email me at support AT wordpresssupporthero DOT com.
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